Returns, Exchanges & Refunds Policy

Last updated: September 9, 2026

At Creative Corner, we want you to be pleased with your purchase. Please review the following policy before requesting a return, exchange or refund.

Return Window

You may request a return for an eligible, non-personalized product within 30 days of delivery.

To qualify, the product must be unused, unworn, unwashed and in its original condition, with any original tags and packaging.

How to Request a Return

Before returning anything, email danijigu2@gmail.com and provide:

• Your name
• Your order number
• The reason for the return
• Photographs or video when the product is damaged, defective or incorrect

If your return is approved, we will provide the appropriate return address and instructions.

Do not return a product without prior approval. Do not send a product to the address shown on its original shipping label, because the correct return location may differ depending on the product.

Personalized and Custom Products

Personalized, customized and made-to-order products cannot be returned or exchanged because of:

• A change of mind
• An incorrect size or color selected by the customer
• Incorrect personalization information submitted by the customer

If a personalized product arrives damaged, defective, incorrectly produced or different from the personalization approved with the order, we will provide an appropriate replacement or refund at no additional cost.

Damaged, Defective or Incorrect Products

Please inspect your order upon delivery.

If your product arrives damaged, defective or incorrect, contact us within seven days of delivery. Include clear photographs of the product, packaging and shipping label when applicable.

Once the issue is confirmed, we may provide a replacement, refund or another appropriate resolution. Creative Corner will cover required return-shipping costs when the problem resulted from our error or the error of one of our fulfillment partners.

Change-of-Mind Returns

For approved change-of-mind returns of eligible, non-personalized products, the customer is responsible for return-shipping costs.

Original shipping charges, priority-processing fees and optional package-protection charges are not refundable unless the return resulted from an error by Creative Corner.

Refunds

After an approved return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Please allow 3–5 business days for Creative Corner to process the refund. Your bank or payment provider may require an additional 5–10 business days for the funds to appear.

Exchanges

Eligible, non-personalized products may be exchanged within 30 days of delivery, subject to availability.

Exchanges are processed after the original product has been received and inspected. If the replacement product costs more, the customer must pay the difference. If it costs less, the difference will be refunded to the original payment method.

For faster service, we may recommend returning the eligible original product and placing a new order.

Order Changes and Cancellations

Some Creative Corner products are personalized or made to order and may enter production shortly after purchase.

Cancellation or modification requests must be submitted within 12 hours of placing the order. We will make every reasonable effort to accommodate the request, but changes and cancellations cannot be guaranteed once production or fulfillment has begun.

If an order can be cancelled before fulfillment begins, the refund will be issued to the original payment method.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address.

Contact us immediately if you notice an address error. We will try to correct it, but address changes cannot be guaranteed after production or fulfillment begins.

If an order is returned to the sender because of an incorrect or incomplete address, the customer may be responsible for reshipping costs. If the product is recoverable and eligible for a refund, original shipping and handling charges will not be refunded.

Personalized and custom products remain subject to the personalized-product provisions above.

Delivered but Not Received

If tracking shows that a package was delivered but you cannot locate it, please check with members of your household, nearby neighbors and the shipping carrier.

Contact Creative Corner promptly so we can assist with the carrier investigation. Any replacement or refund will depend on the circumstances and the outcome of that investigation.

Non-Returnable Items

The following products are not eligible for change-of-mind returns:

• Personalized, customized or made-to-order products
• Digital products after they have been downloaded or accessed
• Gift cards
• Products clearly marked “Final Sale”
• Opened health, wellness, beauty or personal-care products that cannot be returned for hygiene or safety reasons

These restrictions do not apply when a product arrives damaged, defective or incorrect, or when applicable law provides additional rights.

International Orders

Customers are responsible for customs duties, import taxes and other fees charged by the destination country. These charges are not included in the product price or shipping charge and are not refundable by Creative Corner.

Contact Creative Corner

Email: danijigu2@gmail.com
Call or SMS: (315) 400-1831
Support hours: Monday–Friday, 9:00 AM–5:00 PM ET

Email inquiries may be submitted at any time and will be answered during our regular support hours.

Nothing in this policy limits any rights available under applicable consumer-protection laws.